Site Changes, Updates

Army Enterprise Azure Virtual Desktop Registration

Army 365 AVD


AVD On-boarding​

Click on one of the links below to start the on-boarding process or for more information.


Download Remote Desktop Client

Select the platform you intend to use the Remote Desktop client on. You can also select Web to launch Remote Desktop via a supported web browser. These should be downloaded on your personal computer as it may violate your organizations Acceptable Use Policy (AUP) if you attempt to download and install this on Government Furnished Equipment (GFE).

Update 10 June, 2024


  1. February 20, 2024 at 03:52

    KP LeMieux

    For the past few days, I’ve had issues using my CAC certs specifically only on AVD. When attempting to log into iPerms, IPPS-A, GCSS-A, MyPay, etc…it’ll load the Smart Card window to show the CAC is ready to us, then when you click OK…it takes a minute before opening again and doing the same thing. This also happens when I attempt to sign documents in Adobe Acrobat. This is all on the Virginia server, on the Arizona server I get logged all the way in then it tells me the following: “Status: 0x00000000, Message: Success; Reason: 0x00000007, Message: Profile is a Windows temporary profile; Error code: 0x80090024, Message: The profile for hte user is a temporary profile.; Computer Name: [REDACTED]“. Note that AVD lets me log onto my account on the Virginia Server, and lets me use Outlook and the 365 suite, and my CAC works on websites on my normal desktop without any issues. Is there a fix for this or a timeframe that I’ll be able to use AVD for work again?

    Computer name removed by Admin

    1. June 1, 2024 at 08:06

      Zachariah Moore

      Did you ever figure this out? Currently having the exact same issues.

  2. February 8, 2024 at 01:06

    Travis Gerbatsch

    Having issues getting AVD to work on MAC. I keep getting prompted for me to provide access to my private key chain rather than entering my pin – not sure if my posts are actually being recorded here either.

    1. Avatar photo
      February 11, 2024 at 19:07

      Army Links

      Hey Travis, your posts are definitely visible here! We can’t offer any direct support here since this site isn’t ran by the U.S. Army or any of its partners which is why we typically don’t respond to inquiries or questions about sites that require troubleshooting. The Army has local S-6, G-6, network enterprise centers, and enterprise service desks that can support you in this matter. Others from the Army Links community are more than welcome to suggest steps that helped them!

  3. December 7, 2023 at 07:22

    Lisa Flora

    Unable to use azure on Mac due to certificate issue. Where do I go for help? Certificates working on other military/gov sites, just not this one

    1. Avatar photo
      December 10, 2023 at 10:37

      Army Links

      Hey Lisa! Sorry for the delayed response; we can’t directly offer support here. The best way to resolve this would either be through the Azure Virtual Desktop Team at or through the Army Enterprise Service Management Portal (AKA the old Enterprise Service Desk) at If there’s any other way we can try to guide you let us know!

    2. January 7, 2024 at 15:11

      Serena Shuter

      Lisa I was able to get it to work on my 2023 MacBook Air. There are specific Mac instructions. see the following link. The most important part is to “Make sure that smart card redirection is enabled in the Devices and Audio tab” like the directions say.

      1. January 12, 2024 at 09:21


        I cant access the Settings part until I’m successfully logged in. Am I missing a step?

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